There are two methods for this. Try method one first: http://www.ieng.com/warp/public/474/pswdrec_6xx.html If it's a no-go, then the following always works ;) To recover the password you do the following steps: 1. Reboot the Cisco 675 2. Access the device through the serial Console (Speed: 34000, 8, N,1) 3. Issue the break command, <CTRL>-C 4. The Cisco 675 should be display a prompt => 5. Issue the command: ES 6 (Erase Page? 6) 6. Issue the command: M0 (Turn of monitor mode.) 7. Issue the command: go 8. The modem should reboot, with exec and ena passwords removed. *NOTE: You will also loose your entire config. Bill