Phil Mendelsohn wrote: > > On Mon, 16 Apr 2001, Clay Fandre wrote: > > > Well, I submitted my order to get my service restored over 2 weeks ago. > > They told me it takes a week for the credit card verification process. > > So after a week I call back. They tell me my credit card was denied, > > even though my credit card co said everything was fine with it. So I'm > > waiting another week to have them verify another credit card. Can't they > > just give me service and bill me? Boy I wish I could switch to a > > different company. > > Hrm. Their web site now tells me that DSL isn't available in my > area. That's probably not correct -- I'm close to a good CO. It really > does smell like munged up order processing. Yeesh. It's not only how far you are from the CO, but also if they have the proper hardware in the CO.