ive seen it, thought about it for tech support at work too... id be interesting to hear more about it. i set it up the other day... to test briefly. seemed cool. from what i remember, all requests go to a specific (one) person based on the dept. requested. maybey each person would have to be thier own dept, but, as the demo was set up, all tech support went to a tech support person, and all HR went to an HR person... Jason Jorgensen wrote: > This is a cool cheap application for live customer support chatting. I > was thinking about installing this at the ISP I work for. Anyone else > used anything like this? Maybe a free open source product? > > http://www.osicodes.com/?phplive > >