46dB is very good - the person who told you otherwise should not be working
in tech support.  You can get 256kbps below 19dB.

Log into your router and try the following - check the syntax - it has been
awhile since I have played with a 675.

cbos# set int wan0 rate down 640 up 272 baud 340
cbos# set int wan0 retrain
cbos# write
cbos# reboot

This should set the parameters nicely for you.

Then try:

cbos# sh int wan0

Let us know if it shows you trained at 640/272 340 baud.

Tom Veldhouse
veldy at veldy.net


----- Original Message -----
From: "Phil Plumbo" <psp at printwareinc.com>
To: <tclug-list at mn-linux.org>
Sent: Thursday, January 04, 2001 9:53 AM
Subject: [TCLUG] Qwasted, Qwersted


> I feel like I'm trapped in a Kafka novel.
>
> I've been going through the QWEST wringer trying to find out why my DSL
line
> is capped at 256k down. When I "show int wan0" on my router it shows a
"line
> quality" of 46db. So why won't it train at 640K down?
>
> So far, I've had one rep tell me it's a great line quality, as good as it
> gets, and another tell me it was marginal, barely qualifying for 256k.
Which
> is it? What is this "line quality" number, signal to noise ratio?
>
> It is amazing to me how difficult it is to find someone inside Qwest who
can
> give me a straight answer on this. I just want to know if it is a line
> quality issue that's preventing me from getting 640K, or an equipment
issue,
> or an oversight somewhere.
> Tech support just says "We can't help because you're getting what you're
> paying for". They claim haven't heard anything about some customers
getting
> 640K at no charge.
>
> One customer service rep said sure, we can give you 640K, just sign up for
> the service. Another said "You should absolutely be getting 640K with that
> line quality. I'll make it happen", but that was a week ago with no
result.
> He said he made an entry into his database, but apparently there are
diffent
> databases; no one can find it.
>
> And about half of the time, when they put me on hold, they disappear into
a
> dialtone and I have to start the whole process over again.
>
> It's enough to drive a grown man to drink.
>
> Phil  Plumbo            | Printware, Inc.           |
> psp at printwareinc.com    | 1270 Eagan Industrial Rd. | voice: 651-456-1400
> http://printwareinc.com | St. Paul, MN 55121  USA   |   fax: 651-454-3684
>
>
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>