On 10 Jul 2001, at 17:42, Phil Mendelsohn wrote: > As someone else said, ask again. You may never get the answer you > want, but you might, and you should badger them about why it *isn't* > the answer you want. I have found that politely saying "Well, I > understand it's not *your* fault, but do you think you could find me > someone in engineering to explain this and satisfy my own compulsions" > often gets results. > There is also an office only the ISPs get to talk to, I think its called the MegaCenter. After you have moved to the new place and your phone line has been installed. Tell the tech or salesperson you want to talk to someone in the MegaCenter on conference call. Convince the person at the MegaCenter that you wont complain if the service is bad and you will live with whatever connection you can get. I'm at 22,000 and get a signal of 15db or less sometimes. Technicly its not suppose to work, but I get a constant connection. Only problem is, if something goes wrong, they wont fix it. But, thats the deal I made. Bob