On Thursday 11 October 2001 19:03, you wrote: > I have a school district with some students taking A+. I want to implement > a system where a ticket number is automatically assigned to each problem. > It would need to be something like Cisco or Onvoy uses, so we can track the > history and conclusion of each case. Is there something like this out there > for little or no cost? > > > Raymond Norton If you are familiar with Zope (or want a good excuse to start using it.) There used to be a couple of pretty good help desk apps. One that I haven't had a chance to look at yet is f2w Helpdesk which seems to be the only one that comes up now on the zope.org site after a search. -- Jack Ungerleider jack at jacku.com