On Wed, Aug 21, 2002 at 08:22:43AM -0500, Garret_Davis at cargill.com (Garret_Davis at cargill.com) wrote: > All, > > I'm in the middle of a project determining where Linux fits in at an > enterprise level within the company I work for. One of the questions I > have a hard time getting a real world answer too is "Where do people get > their support from"? I would like to know if any of you on this list run > Linux in production situations and who you use for support. Do you go > directly to Redhat....Do you just use the internet...Do you use the > vendor you purchased the server from, like IBM... Where I work, we currently have about 50 Linux boxes (that number is rapidly growing). We do not purchase software support for any of them. We just use in-house expertise and mailing lists/web sites to solve problems. If you have in-house expertise, I don't think you'd benefit a lot from commercial Linux support. The only commercial software we run on Linux is Oracle and I think we do have support for that. Hardware support, on other other hand, can be useful. -- Amy Tanner amy at real-time.com -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type: application/pgp-signature Size: 524 bytes Desc: not available Url : http://shadowknight.real-time.com/pipermail/tclug-list/attachments/20020822/79e0be8a/attachment.pgp