Chad C. Walstrom wrote:

> they're talking about.  You'll rarely find a clueful person there, but
> when you do, write down their name and extension.  Keep it like the
> treasure it is.

Yeah, and they got rid of their phone bank of people to help you to find 
someone who will actually help you. :)

-- 
Scott Dier <dieman at ringworld.org>