Quoting Raymond Norton (admin at support.lctn.k12.mn.us): > I am using Request Tracker on RedHat 7.1. I can create tickets via email, > but the requestor does not receive anything back on open or on comment. I > have added the proper info in smrsh, and in /etc/aliases. > > This is what my send mail says: > > > Mar 19 08:52:47 support sendmail[12249]: NOQUEUE: support.lctn.k12.mn.us > [127.0.0.1] did not issue MAIL/EXPN/VRFY/ETRN during connection to Daemon0 > Mar 19 08:52:47 support sendmail[12250]: g2JEqlI12250: from=apache, > size=805, class=0, nrcpts=0, msgid=<rt-6- > 11.17.1121110910061 at support.lctn.k12.mn.us>, relay=apache at localhost > > Sendmail works fine for everything else. Any idea what this means? You have the wrong permissions or you don't have permissions to run sendmail. I am assuming you are invoking /usr/lib/sendmail Is sendmail suid root? What are the perms of sendmail What the perms of /var/spool/mqueue? What version of sendmail are you running? Are you running smrsh? Is Request tracker in the /etc/smrsh or /etc/mail/smrsh area? -- Minneapolis St. Paul Twin Cities MN | Phone : (952)943-8700 http://www.mn-linux.org Minnesota Linux | Fax : (952)943-8500 Key fingerprint = 6C E9 51 4F D5 3E 4C 66 62 A9 10 E5 35 85 39 D9