On Tue, 15 Apr 2003, Mike Partyka wrote:
> Yeah, i thought so too, i called the only USA support number i could
> find and they said they hadn't even seen the Openexchange server so
> they couldn't even help me. The only option they gave em as contacting
> support in Germany via email something like nsttts at suse.de, and as you
> can imagine i haven't heard back from them yet. I used to regards suse
> very highly, but now i am reevaluating that opinion. Many (about half)
> of the console errors we see i found tech documents on and they
> generally said, ignore the error.

That's no good!

When I have trouble getting support for a product I've paid for, I often
find that I can get a quick response by sending a few 'why am I not
getting support' e-mails to people high up in the company..

-- 
Nate Carlson <natecars at real-time.com>   | Phone : (952)943-8700
http://www.real-time.com                | Fax   : (952)943-8500



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