That is exactly what qwest did to me. Very annoying. I made some headway there by treating this as a service issue (ie. I wanted some service). Eventually they connected me with some "yes" people, but that went nowhere fast. I don't know if that was because I did not pursue it (because I was experiencing a "lack of funding" problem at the time) or what. Eventually, I asked Covad to see if they could do something for me. They, to my surprise, said yes and after only a small delay got things installed and running. Immediately after that, qwest emailed me (I was on their "contact me when I can get DSL" list) to say that they could offer me DSL services. Oh yay! Talk about not deserving my business. >>> eibner at mnmailhost.bridge.com 04/21/03 01:07PM >>> I'm getting very annoyed by qwest not wanting to tell me why I can't qualify for dsl. They wont tell me if it's line-quality or wheter there's filters on the line somewhere. When will dsl become a public utility? (Don't even bother answering, I know what the answer is). _______________________________________________ TCLUG Mailing List - Minneapolis/St. Paul, Minnesota http://www.mn-linux.org tclug-list at mn-linux.org https://mailman.real-time.com/mailman/listinfo/tclug-list