I don't have a cell phone company that I swear by (yet) but since I
changed from t-mobile to AT&T I have had quite good customer service and
coverage.  I did just change to AT&T's "next generation" plan (GSM) and
the coverage area is a bit smaller than the t-mobile area, but rumor has
it that that is going to change big time soon.
I do have a company that I swore at a lot.  Literally.  If you actually
care about customer service, t-mobile is horrible.  As long as you never
have problems they're great, but I started having problems with my service
and they started telling me stupid things like "you need to reboot your
phone 3 times a day or it won't switch from tower to tower"
As long as you're easy going and low maintenance, they're a decent
provider, I guess.  My mom and sister haven't had any major problems with
them.  Another upside for t-mobile is they're really good about
replacement phones if you buy your phone from them.  Within a year of
purchase if you have any problems with your phone and you didn't drop it
or run it over, they'll send you an advance replacement with pre-paid
return postage.  So...t-mobile may be a really good provider for you, or a
really bad one, depending upon what you're looking for.

P.S. On a linux note, when t-mobile told me I had to reboot my phone 3
times a day, they also said that was just like a computer...
I told them that was insane.  I would never willingly use (and definitely
not pay for) a computer that I had to reboot 3 times a day for it to
function properly.  I told them I run an operating system on my computer
that I only need to reboot once every couple months on average, and I
expect the same from cellular service.

-------------
Justin Kremer <kremer at ringworld.org>

"One likes to believe in the freedom of music,
But glittering prizes and endless compromises
Shatter the illusion of integrity."
- Rush "The Spirit of Radio" (1980)


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