I've had DSL via Real-Time since the summer of 2001.  Real-Time has been
pretty "transparent"; their services have just worked.  Too bad I can't
say the same for Qwest!

Qwest has been a major pain since I moved in 2002, not just for data but
voice as well.  I had to call them on average of once a month during the
summer; things seem to improve during the winter.  I have given up on
getting anything resembling decent customer service from Qwest.  If
there are any DSL alternatives in S Mpls I'm all ears.

I haven't done any price comparisons lately, so I'm not sure where they
rank in that regard, but I have no complaints regarding customer service
or uptime.  RT has been pretty helpful to me; I'm pretty sure I owe the
RT crew some $LIQUID_REFRESHMENT for answering some of my dumber
questions.

JT

-- 
trammell at el-swifto.com  9EC7 BC6D E688 A184 9F58  FD4C 2C12 CC14 8ABA 36F5
Twin Cities Linux Users Group (TCLUG)      Minneapolis/St. Paul, Minnesota

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