Remove the server setup and recreate it. The file that contains the info just got corrupt. Thank BILL for the wonderful connections. Sam. Randy Clarksean wrote: > Client has an WinXP system with Outlook for email. email has been > working fine. All of a sudden it stops working, indicating it can not > fine the pop/smtp servers. Rest of internet works great. > > I get called in to look at the issue. I go into Outlook, check > settings - they are fine. I use the "test connection" button within > Outlook setup window ... it issues several warnings, says it can find > the servers, but can not connect to them. Hmmm ... I say. I pull up > a command window and try pinging the mail server - says it can not > find it. I try pinging the mail server by physical IP address - works > fine. I ping yahoo, google, etc. without a problem from the command line. > > I call help desk for ISP ... they are friendly and willing to help (an > unusual occurrence in this part of the state mind you) ... they can > ping the mail server by name w/out a problem. They suggest an issue > with Norton Anti-virus. I disable it, reboot, still the same thing. > > I tried putting the fixed IP address into the mail setup window ... > then I hit the test connection button and it works fine - when it > tests the connection. I say hmmm ... hop out of there and hit > "send/receive" .... the same error occurs - it won't find the server > and connect. > > So ... DNS is working. I can ping the mail server by IP, the "test > connection" works with a fixed IP, but ... the send/receive will still > not work. > > Anyone else out there run into this odd problem? Thanks in advance > for your suggestions. > > Randy > > > >------------------------------------------------------------------------ > >_______________________________________________ >TCLUG Mailing List - Minneapolis/St. Paul, Minnesota >http://www.mn-linux.org tclug-list at mn-linux.org >https://mailman.real-time.com/mailman/listinfo/tclug-list > _______________________________________________ TCLUG Mailing List - Minneapolis/St. Paul, Minnesota http://www.mn-linux.org tclug-list at mn-linux.org https://mailman.real-time.com/mailman/listinfo/tclug-list