>I'll make my letter to VA public on this list and the tclug web site. I will >also post it to slashdot and linuxtoday. You may also consider providing copies to some of the VA employees directly. Quite a few hang out on irc.openprojects.net in various linux channels. #e seems to have an especially high concentration, and I was able to go direct to the programmers for help on the issue instead of dealing with the moronic excuse for tech-support, and we got our issue with vacm resolved within 10 minutes. Support seems better when it's skipped completely and you have the guys who wrote it looking at your problem. :-) Thanks, -- Thomas J. Hudak Systems Administrator Sistina Software Inc. - www.sistina.com Phone: 612.379.3951 Page: 612.318.1967 Fax: 612.379.3952 Key fingerprint = BEC6 3181 4C9B A7BB AF11 4717 6F85 B346 380D 523E -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type: application/pgp-signature Size: 232 bytes Desc: not available Url : http://shadowknight.real-time.com/pipermail/tclug-list/attachments/20010410/a09847f6/attachment.pgp