I am setting up Request Tracker, but having a problem. I set up an alias in /etc/aliases as follows: rt-comment: "|/path/to/rt2/bin/rt-mailgate --queue general --action comment" rt: "|/path/to/rt2/bin/rt-mailgate --queue general --action correspond" I also set up a symbolic link in /etc/smrsh as follows: /opt/rt2/bin/rt-mailgate Here is the returned mail error: The original message was received at Sat, 10 Nov 2001 14:52:19 -0600 from [204.220.56.3] ----- The following addresses had permanent fatal errors ----- |/opt/rt2/bin/rt-mailgate --queue general --action correspond (reason: service unavailable) (expanded from: <rt at rt.lctn.k12.mn.us>) ----- Transcript of session follows ----- smrsh: rt-mailgate.--queue.general.--action.correspond not available for sendmail programs 554 5.0.0 |/opt/rt2/bin/rt-mailgate --queue general --action correspond... Service unavailable Any help would be greatly appreciated Raymond -------------- next part -------------- An HTML attachment was scrubbed... URL: http://shadowknight.real-time.com/pipermail/tclug-list/attachments/20011110/2d4ec013/attachment.html