ON Thu, Oct 11, 2001 at 07:03:35PM -0500, Raymond Norton wrote: > I have a school district with some students taking A+. I want to implement a > system where a ticket number is automatically assigned to each problem. It > would need to be something like Cisco or Onvoy uses, so we can track the > history and conclusion of each case. Is there something like this out there > for little or no cost? Request Tracker is free software. The URL is http://fsck.com/projects/rt/ -- Michael