There is lots of packages available Ray. Check out phpgroupware, bugin, gcdb, keystone. Im writing one right now for a consulting company I work with on the side. At XTI we have written a very indepth one completly php and mysql based. Well happy hunting. Oh phpgroupware and bugin I believe both have debain packages. :-) Michael J. Mimbach II KC0JRE michael at mimbach.com Senior RF/Network Engineer ----- Original Message ----- From: "Michael Burns" <sextus at visi.com> To: <tclug-list at mn-linux.org> Sent: Thursday, October 11, 2001 7:23 PM Subject: Re: [TCLUG] Need trouble ticket tracking program/server > ON Thu, Oct 11, 2001 at 07:03:35PM -0500, Raymond Norton wrote: > > I have a school district with some students taking A+. I want to implement a > > system where a ticket number is automatically assigned to each problem. It > > would need to be something like Cisco or Onvoy uses, so we can track the > > history and conclusion of each case. Is there something like this out there > > for little or no cost? > > Request Tracker is free software. > > The URL is http://fsck.com/projects/rt/ > > > -- > Michael > _______________________________________________ > Twin Cities Linux Users Group Mailing List - Minneapolis/St. Paul, Minnesota > http://www.mn-linux.org > tclug-list at mn-linux.org > https://mailman.mn-linux.org/mailman/listinfo/tclug-list >