I had an email address from the sales worker in the store.  I wrote just 
now to tell her that Google has a price of $350, the T-mobile price on the 
web is $250, and they charged me $550.  I suggest that this was an error 
and they should give me the $300 discount.  I'll let you know what happens 
next.

Mike


On Fri, 18 Jan 2013, Yaron wrote:

> I'd go to the store, with that text in hand, and complain.
>
> On Fri, 18 Jan 2013, Mike Miller wrote:
>
>> That price seems to be for anyone who goes to that web page.  I am a new 
>> customer, switching from Sprint to T-Mobile, and I am signing a 2-year 
>> contract.  I can cancel within 14 days, so I will do that if they don't 
>> give me my $300.  Then I'll wait, and wait, and someday I'll get something, 
>> probably.  I'd rather live without a cell phone than be treated like that.
>> 
>> Mike
>> 
>> 
>> On Fri, 18 Jan 2013, Yaron wrote:
>> 
>>> A lot of times those discounts are for new customers only, or people who 
>>> qualify, or something like that.
>>> 
>>> "Suggested Retail" is marketing speak for "We made it up."
>>> 
>>> On Thu, 17 Jan 2013, Mike Miller wrote:
>>> 
>>>> I was just looking at their web site.  Check this out:
>>>> 
>>>> http://www.t-mobile.com/shop/phones/Cell-Phone-Detail.aspx?cell-phone=Nexus-4
>>>> 
>>>> Suggested retail:    $549.99
>>>> Instant discount:   -$300.00
>>>> Mail-in rebate card: -$50.00
>>>> Free Shipping          $0.00
>>>>                     $199.99
>>>> 
>>>> They did give me the $50 rebate card.  But it's hard to understand how 
>>>> Google is promising to sell it unlocked for $350, but T-Mobile has a 
>>>> "suggested retail" price of $550.
>>>> 
>>>> Harder still to understand is how they would charge me the $300 instead 
>>>> of giving me the instant discount.  Is it just incompetence?
>>>> 
>>>> I called T-Mobile and talked to a rep -- just got off the phone.  They 
>>>> say that the price I was charged is correct.  I told them I would return 
>>>> the phone.  They said OK.  The problem is incompetent and poorly-trained 
>>>> staff, I believe, and probably a really crazy and foolish team planning 
>>>> their discount schemes.  Just weird.
>>>> 
>>>> They might feel like they have me because I transferred my old Sprint 
>>>> number, killed my Sprint account and now I'll have no cell phone.  But I 
>>>> have no real need for a cell phone.  I mostly use Google Voice numbers 
>>>> that will ring in my home or office, so I get calls, and if I miss them, 
>>>> Google Voice will show me the message on my computer, or tablet, or 
>>>> whatever, so I'll get it.
>>>> 
>>>> Mike
>>>> 
>>>> 
>>>> On Wed, 16 Jan 2013, Yaron wrote:
>>>> 
>>>>> I would definitely go over to t-mobile and give them some crap for that 
>>>>> because, yeah, that makes ZERO sense.
>>>>> 
>>>>> On Wed, 16 Jan 2013, Mike Miller wrote:
>>>>> 
>>>>>> I ended up buying the Nexus 4 today, but it looks like T-Mobile charged 
>>>>>> me $500 for it even though I was signing a 2-year contract.  I probably 
>>>>>> should have said "no" to that "deal," which in retrospect makes no 
>>>>>> sense. If Google sells an unlocked Nexus 4 with 16GB memory for $350, 
>>>>>> how can I be paying $500 *and* signing a 2-year contract?  Isn't the 
>>>>>> contract supposed to bring the price down?  I might just return it, on 
>>>>>> principal, pay their $50 restocking fee, and live without a phone for 
>>>>>> awhile to see if I really need one.
>>>>>> 
>>>>>> Mike
>>>> _______________________________________________
>>>> TCLUG Mailing List - Minneapolis/St. Paul, Minnesota
>>>> tclug-list at mn-linux.org
>>>> http://mailman.mn-linux.org/mailman/listinfo/tclug-list
>>>> 
>>> 
>>> 
>>> 
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>>> _______________________________________________
>>> TCLUG Mailing List - Minneapolis/St. Paul, Minnesota
>>> tclug-list at mn-linux.org
>>> http://mailman.mn-linux.org/mailman/listinfo/tclug-list
>>> 
>> _______________________________________________
>> TCLUG Mailing List - Minneapolis/St. Paul, Minnesota
>> tclug-list at mn-linux.org
>> http://mailman.mn-linux.org/mailman/listinfo/tclug-list
>> 
>
>
>
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