I had an email address from the sales worker in the store. I wrote just now to tell her that Google has a price of $350, the T-mobile price on the web is $250, and they charged me $550. I suggest that this was an error and they should give me the $300 discount. I'll let you know what happens next. Mike On Fri, 18 Jan 2013, Yaron wrote: > I'd go to the store, with that text in hand, and complain. > > On Fri, 18 Jan 2013, Mike Miller wrote: > >> That price seems to be for anyone who goes to that web page. I am a new >> customer, switching from Sprint to T-Mobile, and I am signing a 2-year >> contract. I can cancel within 14 days, so I will do that if they don't >> give me my $300. Then I'll wait, and wait, and someday I'll get something, >> probably. I'd rather live without a cell phone than be treated like that. >> >> Mike >> >> >> On Fri, 18 Jan 2013, Yaron wrote: >> >>> A lot of times those discounts are for new customers only, or people who >>> qualify, or something like that. >>> >>> "Suggested Retail" is marketing speak for "We made it up." >>> >>> On Thu, 17 Jan 2013, Mike Miller wrote: >>> >>>> I was just looking at their web site. Check this out: >>>> >>>> http://www.t-mobile.com/shop/phones/Cell-Phone-Detail.aspx?cell-phone=Nexus-4 >>>> >>>> Suggested retail: $549.99 >>>> Instant discount: -$300.00 >>>> Mail-in rebate card: -$50.00 >>>> Free Shipping $0.00 >>>> $199.99 >>>> >>>> They did give me the $50 rebate card. But it's hard to understand how >>>> Google is promising to sell it unlocked for $350, but T-Mobile has a >>>> "suggested retail" price of $550. >>>> >>>> Harder still to understand is how they would charge me the $300 instead >>>> of giving me the instant discount. Is it just incompetence? >>>> >>>> I called T-Mobile and talked to a rep -- just got off the phone. They >>>> say that the price I was charged is correct. I told them I would return >>>> the phone. They said OK. The problem is incompetent and poorly-trained >>>> staff, I believe, and probably a really crazy and foolish team planning >>>> their discount schemes. Just weird. >>>> >>>> They might feel like they have me because I transferred my old Sprint >>>> number, killed my Sprint account and now I'll have no cell phone. But I >>>> have no real need for a cell phone. I mostly use Google Voice numbers >>>> that will ring in my home or office, so I get calls, and if I miss them, >>>> Google Voice will show me the message on my computer, or tablet, or >>>> whatever, so I'll get it. >>>> >>>> Mike >>>> >>>> >>>> On Wed, 16 Jan 2013, Yaron wrote: >>>> >>>>> I would definitely go over to t-mobile and give them some crap for that >>>>> because, yeah, that makes ZERO sense. >>>>> >>>>> On Wed, 16 Jan 2013, Mike Miller wrote: >>>>> >>>>>> I ended up buying the Nexus 4 today, but it looks like T-Mobile charged >>>>>> me $500 for it even though I was signing a 2-year contract. I probably >>>>>> should have said "no" to that "deal," which in retrospect makes no >>>>>> sense. If Google sells an unlocked Nexus 4 with 16GB memory for $350, >>>>>> how can I be paying $500 *and* signing a 2-year contract? Isn't the >>>>>> contract supposed to bring the price down? I might just return it, on >>>>>> principal, pay their $50 restocking fee, and live without a phone for >>>>>> awhile to see if I really need one. >>>>>> >>>>>> Mike >>>> _______________________________________________ >>>> TCLUG Mailing List - Minneapolis/St. Paul, Minnesota >>>> tclug-list at mn-linux.org >>>> http://mailman.mn-linux.org/mailman/listinfo/tclug-list >>>> >>> >>> >>> >>> -- >>> _______________________________________________ >>> TCLUG Mailing List - Minneapolis/St. Paul, Minnesota >>> tclug-list at mn-linux.org >>> http://mailman.mn-linux.org/mailman/listinfo/tclug-list >>> >> _______________________________________________ >> TCLUG Mailing List - Minneapolis/St. Paul, Minnesota >> tclug-list at mn-linux.org >> http://mailman.mn-linux.org/mailman/listinfo/tclug-list >> > > > > -- > _______________________________________________ > TCLUG Mailing List - Minneapolis/St. Paul, Minnesota > tclug-list at mn-linux.org > http://mailman.mn-linux.org/mailman/listinfo/tclug-list >