Looks like they don't provide support for free users. http://www.att.com/esupport/article.jsp?sid=KB401397&cv=804&title=Change%20or%20reset%20your%20AT#fbid=eZvBMub5DOE As a Free AT&T Email user, if you are unable to remember the answers to your security questions, are unable to validate the ZIP code we have on file, and you do not have an alternate email address on file to complete the temporary password process, there is no other way to reset your email password. You will need to create a new email address. Best of luck, Michael On Fri, Mar 8, 2013 at 2:58 PM, gregrwm <tclug1 at whitleymott.net> wrote: > a dear friend's email has been hijacked, the security questions and > alternate email have all been changed, at&t TS says there's no way to help. > true? there's always a way, tho at this point the only way i can think of > might be by knowing a friend on the att.net/yahoo admin team.. ..any ideas? > > On 8 March 2013 11:27, <suemccombs at att.net> wrote: >> >> good day Greg,my email was not hacked,pls i need help with a loan,i will >> appreciate you if you can assist me .thanks greg >> sue >> >> ________________________________ >> To: sue mccombs <suemccombs at att.net> >> Sent: Fri, March 8, 2013 6:18:43 PM >> Subject: Re: pls assist me... >> >> hi sue, >> how are you? >> looks like you're email and/or computer got hacked. if you need help >> sorting it out just ask. >> greg >> >> ---------- Forwarded message ---------- >> From: <suemccombs at att.net> >> Date: 8 March 2013 09:00 >> Subject: pls assist me... >> To: ichinich at gmail.com >> >> Good morning dear ,how was your night,,pls i need you to lend me some >> money ,,a friend of mine need help in the UK,,pls can you lend me about >> $4ooo,or what ever you can afford to ..its a matter of life and death ,,i >> need to assist her..thanks a lot ..do have a great day ahead of you .... >> best regard >> susan > > > _______________________________________________ > TCLUG Mailing List - Minneapolis/St. Paul, Minnesota > tclug-list at mn-linux.org > http://mailman.mn-linux.org/mailman/listinfo/tclug-list > -- Support the digitization of the Iron County Miner newspaper archives Like this project on Facebook: https://www.facebook.com/digitizeicm